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Know your Rights: A Guide to Empowering Long-Term Care Staff and Residents

  • 22 Sep 2026
  • 12:00 PM - 1:00 PM
  • Zoom
  • 417

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September 22, 2026

 

Know your Rights: A Guide to Empowering Long-Term Care Staff and Residents  

Join the Minnesota Office of Ombudsman for Long-Term Care to explore the Know Your Rights document series, an engaging educational resource that brings the legal rights of nursing home and assisted living residents to life.

Through plain-language information, interactive activities, and discussion, these documents help residents, families, and staff better understand and apply resident rights.

1.0  Free CEU credit is available after the presentation


Learning Objectives: 

  1. Office of Ombudsman introduction  
  2. History of Resident Rights  
  3. Overview of the KYR Resources  
  4. Best practices to empower long-term care residents 

PRESENTERS

 

Emma Shepard, MS Self-Advocacy Specialist

Emma Shepard, BA, MS, is a Self-Advocacy Specialist and certified Person-Centered Thinking Trainer® with the Minnesota Office of Ombudsman for Long-Term Care. With a master’s degree in Gerontology and experience across Minnesota’s aging network, Emma creates educational tools and supports residents and families in building strong advocacy councils.

Julia Lerner, MSW, LGSW, Regional Ombudsman 

 Julia Lerner, MSW, LGSW, is a Regional Ombudsman with the Office of Ombudsman for Long-Term Care. With experience in nonprofit and for-profit LTC, TCU, secure MC, hospital social work, and nursing home leadership, she brings an insider’s perspective, brightness, humor, and hope to her work.

Jeanne Kolo-Johnson, MSW, LGSW Regional Ombudsman 

Jeannie is a Regional Ombudsman with the Office of Ombudsman for Long-Term Care. Her background as a certified ASL interpreter and advocate for Deaf, DeafBlind, and Hard of Hearing Minnesotans shaped her passion for communication and empowerment. She brings a collaborative, problem-solving spirit, and always asks who made their crocheted blankets.

The Age-Friendly Care and Education Collection is a curated online library of educational, clinical, and research resources for educators, health professionals, learners, and others interested in improving care for older adults. This fully searchable collection includes citations and links to resources including geriatric competencies, clinical guidelines, education toolkits / modules, case studies, clinical tools, preceptor materials, patient and caregiver education materials, journal articles, videos, and more. Contributions of Age-Friendly resources are welcomed at this website!


Minnesota Gerontological Society (MGS) is a 501(c)3 non-profit organization. 15195 Boulder Ct. #40 Rosemount, MN 55068

If you have any questions, comments, or concerns, please email us at info@mngero.org or 612-708-1982

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